Privacy Policy
PRIVACY POLICY
Last updated: October 2026
This Privacy Policy explains how B Evermore trading as Brittany Evermore (“we”, “us”, “our”) collects, uses, stores, and protects personal information when you visit www.brittanyevermore.com, place an order, contact us, or otherwise interact with our business.
Who We Are
Business name: B Evermore
Trading/author name: Brittany Evermore
KVK number: 99534088
VAT number: NL005397081B64
Email: contact@brittanyevermore.com
For applicable data-protection law, we are the controller of personal data processed through this webshop unless stated otherwise.
Information We Collect
When you use our website or place an order, we may process information including your name, billing address, delivery address, email address, telephone number, ordered products, personalization instructions, payment status, transaction information, shipping details, communications with us, IP address, device/browser information, and information generated through cookies or similar technologies.
We do not normally receive or store your complete payment-card details. Payments are processed through the payment provider(s) available at checkout.
Why We Use Your Personal Information
We process personal information where necessary to:
process and fulfil orders;
take and verify payments;
provide signed or personalized products;
arrange shipping and delivery;
send transactional emails about orders;
manage cancellations, returns, refunds and customer-service requests;
prevent fraud and misuse;
meet tax, accounting, customs and other legal obligations;
maintain and secure the website;
and, where permitted, communicate with you about our books, offers or newsletter.
The applicable legal basis may include performance of a contract, compliance with a legal obligation, our legitimate interests, or your consent, depending on the processing activity.
WooCommerce
Our webshop uses WooCommerce to operate the online shop.
When you place an order, WooCommerce processes information necessary to manage your cart, checkout, order, customer account where applicable, and related store functionality.
Information associated with orders may be stored within our WordPress/WooCommerce database.
Payments
Payments are processed by WooPayments / Stripe.
Your payment provider processes information necessary to complete and protect the transaction according to its own privacy policy and legal obligations.
We generally receive information such as payment confirmation, transaction reference, payment method and status rather than your full payment-card details.
Shipping Providers
To deliver your order, relevant personal information may be provided to shipping or logistics providers such as PostNL.
This may include your name, delivery address, email address, telephone number, shipment details and customs information where required.
Customs Authorities
For international shipments, information necessary for customs clearance may be shared with postal operators, carriers, customs authorities, tax authorities, and other parties legally involved in processing the shipment.
Email and Newsletter
If you subscribe to our newsletter, we process your email address and any information you voluntarily provide for that purpose.
Newsletter marketing is sent only where we have an appropriate legal basis, such as your consent or another basis permitted by applicable law.
You can unsubscribe at any time using the unsubscribe link in a marketing email or by contacting us.
Our email/newsletter provider is:
MailerLite
Unsubscribing from marketing emails does not prevent us from sending transactional communications necessary for orders you place.
Contact Requests
If you contact us by email, contact form, social media, or another communication channel, we may retain your message and contact details for as long as reasonably necessary to respond, maintain records, or deal with related matters.
Personalization Information
If you provide a recipient name or message for a personalized book, we use that information to create and fulfil the requested personalization.
Please avoid including sensitive personal information in personalization instructions unless genuinely necessary.
Cookies
Our website uses cookies and similar technologies.
More information is available in our Cookie Policy.
Where consent is legally required for a cookie or similar technology, we will request that consent before using it. Functional cookies necessary for the operation of the website do not generally require prior consent, although visitors must still be informed about their use. ACM
Who We Share Information With
We may share information only where reasonably necessary with service providers involved in running the business, including hosting providers, WooCommerce/WordPress-related services, payment processors, shipping companies, email/newsletter providers, accountants/bookkeepers, IT/security providers, customs authorities, tax authorities, and professional advisers.
We may also disclose information where required by law, court order, competent authority, or to establish, exercise or defend legal rights.
We do not sell your personal information.
International Transfers
Some service providers may process data outside the European Economic Area.
Where GDPR requirements apply, we take reasonable steps to ensure that appropriate safeguards are used for applicable international transfers.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, tax, accounting and administrative obligations.
Order and financial records may be retained for the period required under Dutch tax and accounting law.
Customer-service correspondence may be retained where necessary to manage an order, dispute, legal obligation or legitimate business record.
Marketing information is generally kept until you unsubscribe, withdraw consent where relevant, or the information is no longer reasonably required.
Security
We use reasonable organisational and technical measures designed to protect personal information from unauthorised access, loss, misuse, disclosure or alteration.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on applicable law, you may have rights including access to your personal information, correction of inaccurate information, deletion, restriction of processing, objection to certain processing, data portability, and withdrawal of consent where processing relies on consent.
To exercise a privacy right, contact:
We may need to verify your identity before responding.
You also have the right to lodge a complaint with the relevant supervisory authority. In the Netherlands, this is the Autoriteit Persoonsgegevens.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, legal obligations, or business practices.
The most recent version will be published on this page with an updated date.
Contact
Questions about privacy can be sent to:
B Evermore
Trading as Brittany Evermore
contact@brittanyevermore.com